Competitive Benefits & 401k
Values: Integrity, Teamplay, 1% Better Each Day
JOB PURPOSE: The Clinical Director supervises the implementation of the clinical services at the Company including supervision for all licensed and unlicensed clinical staff members. In addition, the Clinical Director may also facilitate group and individual therapy sessions as needed.
Job Duties and Responsibilities
1. Clinical Supervision and documentation of supervision for all clinical staff members providing services to clients, including:
A. Weekly group supervision on pertinent topics of choice.
B. Weekly individual supervision for unlicensed therapists on pertinent topics of choice.
C. Recommendation of any additional training or exercise for clinical staff that would be pertinent to the successful treatment of Zinnia Health clients.
2. Maintain professional standards and follows the policies and procedures of the organization to include all federal, state, and local regulations.
3. Ensures that all clinical staff is providing services in an ethical and effective manner within federal, state, and local regulations.
4. Helps implement the policies and procedures of the center, including personnel, treatment services, and records.
5. Conducts regular staff meetings for all clinical personnel to discuss matters pertaining to treatment issues, policies, and procedures, case management, and staff relations.
6. Assists the VP of Quality Assurance in the maintenance of the program procedure manual.
7. Provides direct services to Zinnia Health clients as necessary, especially for crisis and behavioral interventions.
8. Coordinates assignments concerning intake assessment, individual counseling, group sessions, and educational programs.
9. Advises the VP of Quality Assurance on specific training needs of clinical staff members and recommends an appropriate course of action.
10. Organizes curriculum program and content and monitors all treatment program sessions provided by Zinnia Health.
11. Performs all necessary quality assurance activities.
12. Oversees clinical administrative work as needed
13. Hires, trains, and provides performance reviews of clinical staff.
Expectations
1. DEPENDABILITY - Employees can be counted on to complete assigned tasks in a timely manner with little supervision. Accepts responsibility when necessary to see that the job gets done.
2. ATTENDANCE AND PUNCTUALITY - Is prompt and on time for work, assignments, and meetings. Notifies supervisor prior to lateness or absence. Understands that excess absences pose a hardship on other employees.
3. JOB SKILLS AND KNOWLEDGE - Employee completes all chart-related documents and correspondence for assigned clients in a timely manner.
4. Employee provides individual counseling, and skills training, and facilitates educational, skill development, and counseling groups as assigned and properly and promptly charts these activities in client records
5. Employee works cooperatively with other community resources and referral sources to coordinate services to clients.
6. QUANTITY AND QUALITY OF WORK - Cares about the quality and accuracy of work being produced. Accepts responsibility for completing job tasks. Uses time productively and efficiently.
7. ATTITUDE - Demonstrates a cooperative, positive, and enthusiastic attitude toward fellow employees, clients, and visitors. Maintains a positive attitude in carrying out assignments and is helpful and courteous to fellow employees.
8. CONFIDENTIALITY - Know and follows confidentiality law and procedures at all times.
9. COMMUNICATION SKILLS-Is effective in written and oral expression. Demonstrates proper telephone etiquette and is able to communicate easily with clients, referral sources, and visitors in an appropriate manner. Relates to clients and co-workers in a respectful and professional manner.
10. CONDUCT - Conducts one's self in a manner consistent with the agency's code of ethics and code of conduct. Shows professionalism in an office setting.
11. FLEXIBILITY / HANDLING EMERGENCIES - Response well to changing situations or routines. Handles crisis situation calmly and professionally.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
* Analytical-the individual synthesizes complex or diverse information in therapy sessions with clients and/or family programming. Clinical Director recognizes the social, political, economic, and cultural context within which addictions and substance abuse exists
* Problem-solving-the individual identifies and resolves client and team problems in a timely manner and gathers and analyzes information skillfully.
* Oral communication- the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills, and conducts productive meetings. The Clinical Director communicates established diagnostic criteria for substance use disorders and treatment modalities within the continuum of care.
* Delegation-the individual delegates work assignments to the team, gives authority to work independently, sets expectations and monitors delegated activities with the clinical team and caseload.
* Leadership-the individual inspires and motivates others to perform well and accepts feedback from others in weekly treatment team meetings.
* Management skills-the individual includes the team in planning, decision-making, facilitating, and process improvement; makes self-available to staff; provides regular performance feedback; and develops subordinates' skills and encourages growth.
* Quality management-the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness. The Clinical Director adapts practice and team training to the range of treatment settings and modalities.
* Judgment - the Clinical Director displays willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions in the representation of the clinical team.
* Planning/organizing-the Clinical Director prioritizes and plans work activities, uses time efficiently and develops realistic action plans for their teams' caseloads.
* Safety and security-the individual observes safety and security procedures and uses equipment and materials properly. The Clinical Director is an example of sound documentation and HIPAA privacy.
Minimum Qualifications
Education / Experience
* Holds a Master's Level degree or higher AND licensure that qualifies the Therapist as an LMFT, Licensed Marriage and Family Counselor; LCSW, Licensed Clinical Social Worker; or a Psy. D., Doctor of Psychology
Certificates and Licenses
* Licensed as a counselor, social worker, marriage and family therapist, or psychologist by the state professional services board.
Knowledge
* An acute understanding of counseling and other treatment procedures for alcoholism and drug addiction-related problems.
* A knowledge of regulations concerning alcoholism and drug addiction treatment.
* Working knowledge of alcoholism and drug addiction and treatment procedures for such illnesses.
* In-depth understanding of co-occurring mental health disorders and their appropriate treatments/interventions
Supervisory Responsibilities
* Supervision and documentation of supervision for all unlicensed staff members providing services to clients
* Supervises all clinical staff as necessary
* Provides oversight for crisis issues
Work Environment Characteristics
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* Noise Level - usually quiet
* Physical Demands - the employee is frequently required to sit; the employee must occasionally lift and/or move up to 25 pounds