Answers and directs incoming telephone calls related to account services, online banking, mobile banking, and telephone banking. Supports client inquiries via other channels including live chat and email. Responsible for telephone banking and online banking implementation, maintenance, and transaction processing. ESSENTIAL FUNCTIONS Operate telephone system to answer and

The Director of Community Development is responsible for developing, implementing, and administering the Bank's Community Reinvestment Act Compliance Program. This position establishes, participates, and maintains relationships with community based, charitable, and non profit organizations. Develops and implements programs to ensure the Bank meets the needs of the communi

This position is responsible for implementing, administering, and maintaining Cathay Bank's various enterprise system platforms such as nCino and Salesforce, but not limited to those platforms. These applications control loan production lifecycles and service request lifecycles and manage prospects, campaigns, loans, business relationships, partners, and contacts, hence t

Performs work in a centralized operations environment, with limited supervision and following established policies and department procedures. Provides back office support associated with the following areas Inclearing Check Signatures, Automatic Clearing House (ACH) items, Item Verification, Return Deposited Items, Exception Items, Nonpost Item Processing, Business Mobile

The VP, Internal Audit Manager reports directly to the SVP, Chief Internal Auditor. Assists in preparing the annual risk assessment and developing the annual internal audit plan. Provides day to day supervision and guidance to the audit staff. Manages audit projects and routinely interacts with senior and executive management. Performs complex audits, as needed. DIRECT RE

Perform the analysis of financial statements and tax returns using CASH Insight for Account Officers to use in their recommendations for new and renewal extensions of credit. Calculate various financial ratios to assist in the ongoing monitoring of borrower compliance to financial covenants per loan agreements and the submission of financial documents. ESSENTIAL FUNCTIONS

The Applications Support Analyst position is charged with responding, resolving, and fulfilling internal Bank system support issues and requests. This position is charged with administering banking application systems and requires prior experience in application and server administration, knowledge in system interdependencies, and understanding of data sets. ESSENTIAL FUN

Provides overall support for the department ensuring CRA activities are correctly qualified under the Community Reinvestment Act. Responsible for the coordination of service activities, completion of reports that monitor and track CRA service test performance. Assists with other assignments that contribute to the implementation and maintenance of an effective CRA complian

Responsible for primarily handling teller transactions, providing operational support, cross selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as ap

Responsible for primarily handling teller transactions, providing operational support, cross selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as ap

Responsible for primarily handling teller transactions, providing operational support, cross selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as ap

Under the supervision of the SVP, Chief Internal Auditor and the VP, Internal Audit Manager, the AVP, Internal Audit Supervisor conducts operational, compliance, and financial audits, of central operations departments, administrative departments, lending units and other business activities of Cathay General Bancorp and its subsidiaries. The audits may cover any functional

Responsible for primarily handling teller transactions, providing operational support, cross selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as ap

Under some supervision and following established policies and department procedures, provide loan support to the assigned Loan Officers. ESSENTIAL FUNCTIONS Order and/or update the loan documentation, appraisal report, title premium or date down, environmental report, and field audit request prior to new loan entry to underwriting system or line renewal/amendment. Collect

The Senior IT Auditor & Issues Management will perform an important role in evaluating and reviewing Issues and leading and performing Financial, Operational, Compliance, IT Audits and various value add projects under the direction of internal audit management. The Senior IT Auditor & Issues Management will be responsible for assisting Internal Audit management with proje